Refund policy

Thank you for purchasing from SITARE.

Because our products are digital downloads, all sales are generally final once your purchase has been completed and the download has been delivered.

However, we want every customer to have a great experience. If you experience any issues accessing your download or believe there has been an error with your order, please contact us within 30 days of your purchase. We'll work with you to resolve the issue as quickly as possible.

Refunds may be considered in circumstances such as:

  • You were charged multiple times for the same order.
  • You did not receive your digital product due to a technical issue that we are unable to resolve.
  • A duplicate purchase was made by mistake.

Refunds will not typically be issued for:

  • Change of mind after purchase.
  • Purchasing the wrong product.
  • Failure to read the product description before purchasing.
  • Inability to use the product due to device or software incompatibility that was disclosed in advance.

If a refund is approved, it will be processed to your original payment method. Processing times may vary depending on your payment provider.

For any questions or support, please contact us through contact form